Important Functions Your Spa Software Should Support
What are the limits of your spa management software? It's easy to transform they way your spa or salon runs, boost customer satisfaction, and cast your net far and wide when you start deploying the appropriate automated system. Also referred to as a salon appointment scheduler, the appropriate software should include a number of essential elements to yield more business to you.
Scheduling Spa Appointments
Any complete salon booking app software should facilitate convenient appointment bookings for your customers. When customers are able to schedule appointments online via your website, you are setting yourself up for more business. With a clearly marked calendar, each individual staff will always know what's up next, and color codes will make the entire booking experience neater, and more convenient.
Timely Appointment Reminders
So, can you afford to get in touch by phone with each one of your customers each day to remind them of their next salon appointment? Yet, it's very easy to lose revenue due to no shows related to customers who forgot their appointments. The good thing with a salon appointment scheduler is that it's integrated with email and text messaging systems by means of which customers can be send reminders and personalized messages related to their appointments. The automated transmissions will also carry notification for any alterations in scheduling.
Well-timed appointment reminders allow customers to easily honor their appointments, and when they're unable to, they can let your salon know in time so that you can quickly reschedule. In the end, you'll save both time and crucial business.
Appointment book for hairstylist software should have a feature that allows your business to establish relationships with clients while tracking every single engagement you've had with each one of them. This element should carry detailed appointments files, client profiles that highlight any special tastes, impending appointments, as well as customer contacts.
A good relationship with your customers makes it viable to use your salon software to create a loyalty and reward system where leading spenders are gifted with free items, loyalty points, or special discounts. Such programs motivate customers to keep coming back.
Point of Sale
The point of sale functionality is critical to the successful and efficient operations of your salon. To be able to support different methods of payment, this element is very important. Accept a POS that facilitates the tracking of stocks, tax compliance, invoicing, and receipts. You can also track and secure all sales transactions, and since there's user authentication and authorization, your data is safe.
Therefore, the general success of your investment is substantially depended on spa management software. While you search for the software for this job, be sure it enables appointment scheduling, prompt reminders, point of sale, and customer management. Here’s more for you to also read: http://www.britannica.com/technology/system-software.